At 91ph, entertainment should always feel good. This page outlines the tools, limits, and support options available to every Filipino player who wants to stay in control of their gaming habits. Read through, use what you need, and reach out any time.
Every 91ph account comes with built-in controls so you can set boundaries that match your lifestyle and budget.
Set a daily, weekly, or monthly cap on how much Philippine pesos you can deposit into your 91ph account. Once you reach your chosen limit, no further deposits are accepted until the period resets. You can lower your limit at any time and the change takes effect immediately. Raising a limit requires a short cooling-off period to give you time to reconsider. This tool is one of the most effective ways to keep your spending predictable and within your personal budget.
Choose how long each gaming session can last before you receive an automatic reminder or are logged out. Short, focused sessions help you stay aware of how much time you are spending on the platform. You will receive a notification when you are approaching your set limit so you can decide whether to continue or step away. Taking regular breaks is a healthy habit that keeps gaming enjoyable rather than exhausting. You can adjust your session limit from your account settings at any time.
If you feel like you need a short pause from gaming, the Take a Break feature lets you suspend your account for a set period — from 24 hours up to several weeks. During this time you will not be able to log in or place any bets on 91ph. The break activates immediately once you confirm your choice, giving you instant distance from the platform. When the break period ends, your account is automatically restored with all your settings intact. This option is ideal for players who want a temporary reset without permanently closing their account.
Self-exclusion is a longer-term option for players who feel they need a more serious break from online gaming. You can request to be excluded from 91ph for a minimum period of six months, during which your account will be fully suspended and you will not be able to register a new account. All marketing communications will also be stopped for the duration of your exclusion. To request self-exclusion, contact our support team through the details on our FAQ page. We take every self-exclusion request seriously and process them promptly to protect your wellbeing.
Your 91ph account includes a full activity statement that shows your deposit history, withdrawal history, bet history, wins, and net position over any selected period. Reviewing your activity regularly is one of the best habits a player can develop, as it gives you a clear and honest picture of your gaming behaviour. Seeing the numbers in plain Philippine pesos removes any ambiguity about how much you have spent or won. You can access your activity statement from your account dashboard at any time. If anything in your statement concerns you, our support team is available to help you understand your options.
Reality check notifications pop up at regular intervals during your gaming session to remind you how long you have been playing and how your balance has changed since you started. These gentle prompts are designed to keep you grounded and aware, especially during longer sessions when it is easy to lose track of time. You can set the frequency of reality checks to suit your preferences — every 15 minutes, 30 minutes, or hourly. Each notification gives you the option to continue playing or to end your session immediately. Staying informed is the foundation of responsible play.
Problem gambling can affect anyone. Knowing the warning signs early makes it much easier to get back on track.
You are never alone. These organisations provide free, confidential support for anyone affected by problem gambling.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme that includes player education, self-exclusion registries, and referral services for Filipinos who need professional support. PAGCOR's responsible gaming framework applies to all licensed operators in the Philippines, including online platforms. If you believe your gaming has become a problem, PAGCOR's programme can connect you with trained counsellors and support groups across the country. Their resources are available in Filipino and English, making them accessible to players from all regions of the Philippines. You can find more information through PAGCOR's official channels.
The National Center for Mental Health (NCMH) in the Philippines provides mental health services including counselling and crisis intervention for individuals dealing with behavioural issues such as problem gambling. Their 24-hour crisis hotline is available to anyone in the Philippines who needs immediate emotional support or guidance. Problem gambling is recognised as a behavioural health concern, and the NCMH has trained professionals who understand its impact on individuals and families. Reaching out is a sign of strength, not weakness, and the NCMH team is there to listen without judgement. Early intervention leads to much better outcomes, so do not wait until things feel unmanageable.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem and help others recover from a gambling disorder. GA meetings are held regularly in major cities across the Philippines and are free to attend with no registration required. The programme follows a twelve-step approach that has helped millions of people worldwide regain control of their lives. Meetings provide a safe, confidential space where you can speak openly with others who truly understand what you are going through. If you are unsure whether GA is right for you, attending a single meeting as an observer is always an option.
Quick answers to what Filipino players ask most about staying safe and in control.
91ph is committed to providing a safe and enjoyable experience for every player in the Philippines. Use the tools available, know your limits, and reach out whenever you need support. Ready to play responsibly?