91ph Privacy Policy – How We Handle Your Personal Data

91ph does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your information only in the following limited circumstances: with licensed payment processors who handle your deposits and withdrawals in PHP; with identity verification service providers who assist us in meeting our regulatory obligations under Philippine law; with regulatory authorities or law enforcement agencies when required by a valid legal order or to prevent serious harm; and with technology partners who help us operate and maintain the platform, all of whom are bound by strict data processing agreements. Any third party that receives your data is permitted to use it only for the specific purpose for which it was shared, and is prohibited from using it for any other purpose. We conduct regular reviews of our third-party data sharing arrangements to ensure ongoing compliance with the Philippines Data Privacy Act of 2012. If you have concerns about how a specific third party handles your data, please contact our support team through the details on our FAQ page.

The security of your personal information is a top priority at 91ph. We use industry-standard encryption protocols to protect data transmitted between your device and our servers, ensuring that your login credentials, payment details, and personal information cannot be intercepted during transit. Our servers are hosted in secure, access-controlled environments with regular security audits and vulnerability assessments. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We maintain detailed access logs and monitor for any unusual activity that could indicate a data breach or unauthorised access attempt. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act. We also encourage you to protect your own account by using a strong, unique password and never sharing your login credentials with anyone.

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 regarding your personal information held by 91ph. You have the right to be informed about what data we collect and how it is used, which is the purpose of this policy. You have the right to access a copy of the personal data we hold about you by submitting a written request to our support team. You have the right to correct any inaccurate or incomplete personal data in your account at any time. You have the right to object to the processing of your data for purposes beyond those strictly necessary for operating your account, such as direct marketing communications. You have the right to request the deletion of your personal data, subject to our legal obligations to retain certain records for regulatory and anti-fraud purposes. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. To exercise any of these rights, please visit our FAQ page for the relevant contact details.

91ph retains your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records, identity verification documents, and account history are typically retained for a minimum of five years following account closure, in line with anti-money laundering regulations applicable to licensed gaming operators in the Philippines. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you request account closure, we will begin the process of removing your actively used personal data from our systems, while retaining only what we are legally required to keep. You will be informed of the specific retention periods applicable to your data upon request. We review our data retention practices annually to ensure they remain proportionate and compliant with current Philippine data protection requirements.

91ph uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player. Essential cookies are required for core functions such as keeping you logged in during a session and remembering your preferences. Analytics cookies help us understand how players navigate the platform so we can identify areas for improvement — this data is aggregated and does not identify you personally. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on our platform. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain features on the 91ph platform. By continuing to use our website after being informed of our cookie use, you consent to the use of cookies as described in this policy. For more information about managing cookies on your specific browser or device, please refer to your browser's help documentation.